Hear it from the horse's mouth.
It doesn't matter how much we tell you how good we are, it's always better to hear it from the horse's mouth. Below, we will be adding testimonials from some Club Systems' Customers.Steve Wilkins, Club Manager, Shirley Golf Club - Warwickshire;
"I have no hesitation in recommending Club Systems to any golf club operation that are looking for a truly integrated and modern solution to the growing needs of the business." Read full testimonial here
"The main reasons we chose Club Systems for all our packages, which included membership, competitions, handicaps, door access controls and till systems, were because of the financial strength, large customer base (we took several references from some of their existing customers) and flexibility in matching our needs. Their products have been well tested and are already demonstrating that we made the right choice.
Having all the programmes designed and written by the same software people was attractive to us as we had several systems which were bolted together which caused problems when queries arose with a particular programme. The installation was scheduled and went smoothly and Simon Barratt from CLUB2000 was particularly helpful and nothing was too much trouble for him."
Ian Rhead, Club Secretary, Drayton Park Golf Club - Oxfordshire;
"I have always found Club Systems' support service to be of an excellent standard with helpful, knowledgeable and understanding technicians on hand to assist with our enquiries and problems. Whilst we have not had cause to contact you during the implementation of the CDH and inactive/active markers we fully understand the scale of the task involved in initiatives started with the EGU.
Your software updates clear any bugs and the advice from the EGU and CLUB2000 on the CDH upload process when followed made the transition simple and the active/inactive status change was simple and straightforward. We were able to put the lifetime ID number on our renewal correspondence this year along with the
active/inactive handicap marker – the Membership software makes this easy. Computers can make time-consuming and fiddly tasks simple and straightforward – ideal for handicaps. The cost of your software and support services is excellent value for money and the odd glitch when introducing big changes involving lots of parties (EGU & their IT contractor, Clubs, yourselves) is to be expected.
The advantages of the new CDH system are clear and your software is easy to use, stable and has the advantage of howdidido.com and for handicap administrators the details of away matches played are a godsend."
Gaynor Perrett, Mountain Ash Golf Club - South Wales
"I have been Club Secretary at Mountain Ash Golf Club for the past 2 years, having previously spent 17 years as Overseas Golf Tournament Director for British Airways Holidays based in the Algarve, Portugal. I had never used CLUB2000 in my previous position & needed all the help & advice from your team to enable me to use the system.
From the first greeting by Karen to the technical support guys I have the highest regard for all of them, they have been very patient with me & have explained things in language I understand (difficult as I have been speaking Portuguese for a long time)."
Alasdair K Macgregor, Operations Director. Newmachar Golf Club - Aberdeenshire
"We have recently had a change of personnel in our office, and we currently do not have anyone with experience of Club Systems. This has meant us having to contact your help line on a few occasions and i would like to record my appreciation of the efficiency of your staff and the service they provide.
We have now had Gary Hamilton here to provide training, and this proved to be very worthwhile.
Please pass on my thanks to all concerned."
Kevin Pearce, Willingcott Valley Golf Club - North Devon;
"As an Area Supervisor and being responsible for Customer Service Training I can only congratulate both yourselves and the young lady that helped me. You obviously strive to give excellent customer service and I would have no problem giving 100% followed by a Wow!Well done."
John Carolan, Competition Secretary, Forest Pines Golf Club - Linconshire;
"Six months ago I was thrown in at the deep end as Competition Secretary; I had no help in using HowDidiDo as no one at the club had registered as we had no internet connection at the club. I took on the task of trying to get the system up and running by transferring the info from the club pc to my computer at work. I had lots of issues to resolve in getting the system working properly but the help from the CSiCare team was second to none. I have phoned them on a regular basis and with their help I have now got the respect from our club members who are now saying “why did we not have this years ago”. My next project is to get the online booking up and running, thank you. Andrew Minty, PGA Director of Golf, Langland Bay Golf Club - Swansea. I cannot fault the help line at Club Systems who have talked me through a lot of problems I have encountered. You and your team are doing an excellent job and long may it continue. The added improvements you speak about in your letter put you well above all competitors and makes your service first class. Thank you for all your help and continued support in the future."