Club Systems International

The Leader in the Club House

A complete suite of IT solutions to manage your golf club.

IMPORTANT COVID-19 UPDATE


WE ARE OPEN, AS USUAL, 7 DAYS A WEEK 12 HOURS A DAY - CALL US ON 0345 222 9999 OR USE THE CHAT OPTION FROM WITHIN CLUBV1

A message from our Managing Director

I’m sure the realisation has hit most of us that we have more challenging weeks and potentially months ahead. Golf may not be at the top of the political agenda but we all must hope that its resumption, whilst keeping safe and healthy, may not be that far off, and therefore we must plan, to be ready for any restrictions that might be put in place when we are given the go ahead.

Communication is so important at time like this. Telling members what is going on out on the course, publicising online services still on offer from caterers or pros, or just keeping the members in touch with the club community is paramount.  With this in mind, the various teams at Club Systems have been working very hard to ensure we can support you in a few key areas;

  • Firstly, as you will hopefully have realised, we have already doubled the number of emails our customers can send, along with scaling up our mail servers to ensure they are delivered quickly.
  • We are also offering a version of the hugely popular ClubV1 Members app to all users until the end of 2020.  Although some features reserved for premium ClubV1 customers this version can serve as a vital tool for communication through Club News and push notifications.
  • Free ClubV1 upgrade to include member (casual) and visitor booking until the end of 2020.  Helping clubs embrace a full online tee sheet when these restrictions are eased enough to allow golf to resume.
  • Online scorecard for contactless score entry, available in the FREE HowDidiDo App, allowing club competitions to commence as soon as it is safe to do so!

Our goal is simple - to ensure you have the tools to communicate with your members easily and regularly, getting golfers back on the course, as safely as possible, as soon as the current restrictions allow.  When that happens, we want to help you to allow them to play in qualifying competitions, safety and without unnecessary contact.

We are hoping that when these restrictions are relaxed, clubs will have to deal with an unprecedented demand from members and visitors alike, giving you free access to online tee booking will help you supply that demand, utilising your course to the utmost.

As always, our service team are here to help you setup all the above, online chat and telephone support is still open 7 days a week, and account managers are also available to assist you when necessary.

Lastly – we have created a page below with handy hints and tips to help you though these challenging times Click to jump there now!

Most of all, please all stay safe.

Best regards

Richard Peabody

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Support


COURSE CLOSURE - WHAT CAN YOU DO?


  • Communicate with your members. The more you do, they more they will feel part of your community, and therefore the more likely the are to support it financially.
  • Use push notifications on the ClubV1 App – they are free, instant and seen as more important than an email – The ClubV1 Members App available as a free upgrade, until the end of 2020 to ALL CUSTOMERS!
  • Use the ‘Club News’ in ClubV1 to push to the App and HowDidiDo. – Not just Covid-19 but how about; * Course maintenance and upgrades, get the members excited about playing the course when it opens. News about Members who work in the NHS or other Emergency services. Sending a daily link to a golf youtube video, maybe a practise you can do in you garden, or a your own Pro could record a tip or trick Encourage your members to send in their news, or videos for you to circulate.
  • Encourage the use of video conferencing for committee/council or board meetings.  Zoom is a great tool, easy to use and FREE! Download it here
  • Ask the Pro or Assistant if they are willing to provide live Zoom lessons or golf fitness tips. 
  • Keep up with social media. Make sure you encourage all of your members to follow you and retweet everything from your Greenkeeper and National bodies (and HowDidiDo and Golfalot)!  Don’t get sucked in to retweeting jokes or memes, do that from your our account.  People will see you communications are irrelevant if they look like everyone else’s.
  • Prepare for playing!!! – This pandemic will come to an end, sometime, and when it does, make sure you are ready on the starting blocks. 
  • Are you using online booking, if not, why not? When we are allowed out of confinement, there may be restrictions still imposed, max two balls perhaps. Teetimes may be in high demand (yippy), online booking maybe the only way to offer golf in a fair, safe and orderly way!  ClubV1 member and visitor booking is available as a free upgrade, until the end of 2020 to ALL CUSTOMERS! 
  • Do you have your new course ratings and slope for WHS? Have you ordered new tee furniture and score cards? Maybe now is the time to get quotes?  Deals and discounts will be out there to be had! 
  • Thank your members for remaining loyal, members keep the game going, when the going gets tough!